Ordering and Printing

Design

Our graphics and monograms are proprietary. Let us know what additional printing you need and will arrange it with our wide range of products and vendors. If you need a graphic or monogram for your website, we can provide a jpeg or png with a resolution appropriate for web use for an additional charge of $40.

Contact us ASAP. If your order has not gone into production, we will fix the error. If we have started the process, we will let you know what options there are at that point.

The outer envelope is used as extra protection to keep your invitations pristine. This is especially important when you are using envelope liners. You do not want your guests cutting through your beautiful liners while opening the envelope.

We can design a custom website to match your invitation. Prices start at $700. Please send us the details and we can get a more accurate quote together for you.

With most of our invitations, we do offer a white-glove service. The price to assemble, stamp and post varies on the number of pieces in your order and the quantity. Postage is also determined based on the weight and size of your invitations. During the order stages, get in touch if you are interested in the service and we will give you a quote.

While we do not have metallic inks, we do have a product we can use called Digitallics. This is great for short runs or personalized items such as escort cards, favour tags or stickers. There are restrictions on what we can do with this print technology and it in no way replaces hot stamp foil. Here are some important keynotes about Digitallics:

It CAN be combined with giclee printing where the giclee print is a background or a small accent only (no text): i.e. watercolour wash behind table numbers, floral prints or patterns on escort cards, watercolour monogram on a sticker, or photo tag for favours.

Digitallics CANNNOT be combined with laser printing.

Digitallics can only be applied to very smooth cardstock , no textured papers, cotton or handmade options)

Digitallics is completely flat so if you are looking for a bit more texture or press, we recommend foil.

Yes, our lasercut invitations require a minimum of 50 invitations (sets) for our Bespoke and Semi-Custom orders, we have a 35 minimum quantity order.

We have a minimum reorder of 25. If your invitation suite uses a die, there will be another setup and run fee. It is best to order extras at the time of placing your order to avoid incurring additional costs.

No, your guest address list needs to be submitted once you are ready to approve your order for production. Please make sure it is complete prior to submission. Our merge templates do not check for spelling mistakes, Please ensure all of the information is correct prior to submission.

Your envelope addressing is important as it is the method of understanding who is and who is not invited to your wedding.

Click Here to view examples of addressing on Addressing Etiquette

We offer 3 rounds of edits with your purchase. Please consolidate all changes into one round if possible. Additional edits will be at $25 per revision needed.

Will someone check for errors and spelling?

If we do see something, you will be notified, however, proofreading, and spell-checking are the responsibility of the client. We will do our part to make sure we provide you with professionalism, and we ask that you take the time to ensure the details and wording are correct BEFORE approving your proof.

Yes, we can special order paper and envelopes that we do not have listed on our site. Though this is dependent on what our printers can run. We do carry many paper providers like Gmund, Mohawk, Idyll and many top-quality papers already that are not listed. Just ask and we will be happy to see what we can do.

Absolutely! Please fill out our Quote form here and we will work with you to create your dream invitations.

Yes, we do! Each piece is different and requires different methods of finishing, but please inquire as we can quote you at the time of your order.

Absolutely! We have done many orders in various languages. Simply submit a Word document with your wording typeset into the language. Please also include any font files that are necessary to render the language correctly. As with all invitations, proofreading and spell checking are your responsibility.

Shipping

We make every effort at the time of your order being placed to ensure we have the quickest and best options for your invitation shipment.

Payment

We make every effort at the time of your order being placed to ensure we have the quickest and best options for your invitation shipment.

Unfortunately we cannot offer a refund on any custom design work or digital shop items due to the nature of those products. Should you require assistance with your download, please contact Velvet Letter Studio directly for help.