This privacy policy describes how your personal information is collected, shared and used when you make a purchase from Velvet Letter Studio or velvetletterstudio.com
PERSONAL INFORMATION WE COLLECT
When you visit this site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies that are installed on your device. Additionally, as you browse the site, we collect information about individual pages or products that you view, what websites or search terms referred you to this site, and information about how you interact with the site. We refer to this automatically-collected information as “device information.”
WE COLLECT INFORMATION USING THE FOLLOWING TECHNOLOGIES
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org
“Log Files” track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
“Web Beacons, Tags, and Pixels” are electronic files used to record information about how you browse this site.
Additionally, when you make a purchase or attempt to make a purchase through this site, we collect certain information from you; including your name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, event details and guest information. We refer to this information as “Order Information” Credit card numbers are used for a one-time purchase and are not stored by Velvet Letter Studio.
When mentioning “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information we collect to generally fulfil any orders placed through this site (including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:
Communicate with you, design your custom stationery order, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP Address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns). We also may use your personal information to provide you with targeted advertising or marketing communications we believe may be of interest to you.
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information as described above. For example, we use Google Analytics to help us understand how our customers use the site- you can read more about how Google uses your personal information here: www.google.com/intl/en/policies/privacy
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the network advertising initiatives (“NAI”) educational page at www.networkadvertising.org/understanding-online-advertising/how-does-it-work
DO NOT TRACK
Please note that we do not alter our site’s data collection and use practices when we see a do not track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.
CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If we decide to change our Privacy Policy, we will update the Privacy Policy modification date below.
This Policy was last modified April 19, 2022
CONTACT US
For more information about our privacy practices, if you have questions, or would like to make a complaint, please contact us by email at hello@velvetletterstudio.com or by mail using the details provided below:
Velvet Letter Studio, LLC
3449 Newcastle Drive
Corpus Christi, Texas 78418